Roadside assistance in New Orleans

Not every breakdown needs a tow. A jump start, a spare tire or a lockout service can get you moving again where you are, and it usually costs less than a tow. When you call, say what's wrong and where the car is, and the company will tell you whether a roadside visit or a tow makes more sense.

What roadside service covers

Roadside companies commonly handle the problems that leave a car stuck but not broken:

• Jump starts for a dead battery
• Changing a flat to your spare
• Lockouts when the keys are inside the car
• A tow to a shop when a quick fix won't do it

Before the truck arrives

Get somewhere safe first. If you're on I-10 or I-610, move off the travel lanes if you can, turn on your hazard lights, and stay clear of traffic.

Ask for the price on the phone, and ask whether it changes if the car ends up needing a tow. New Orleans requires a written statement of charges and the destination before any tow, signed by you and the driver.

Flooded streets and stalled cars

Heavy rain floods some New Orleans underpasses fast. The city lit warning signs at several, including Carrollton, City Park and Franklin Avenues under I-10. If the lights are flashing, the road is closed. Don't drive into water to reach help, and never wait in a car in rising water: call 911.

Check your coverage first

Many car insurance policies, new-car warranties and credit cards include roadside assistance. It's worth a quick check of your insurance card or app before you pay out of pocket.