Highway and bridge breakdowns in New Orleans

For a breakdown on I-10 or US 90B, identify the road, direction and nearest exit before discussing transport. For a breakdown on the Causeway, contact its police service first. Use official incident information and emergency instructions; do not assume a private business can reach a blocked lane.

DOTD patrols are not a private call-out service

DOTD lists New Orleans MAP coverage on portions of I-10 and US 90B and on I-610, with different daytime and overnight limits. Its patrol can supply specified free roadside help, including a jump start, tire change and a gallon of fuel. DOTD expressly says MAP is not a call-out service. Check the coverage page for the actual segment and time.

On the Causeway, use the bridge contact

The Causeway Commission lists *27 and 504-835-3116 for roadway emergencies. Its breakdown instructions tell drivers to activate hazard lights and, if possible, reach an emergency stopping area. Follow the bridge responders’ instructions for your situation. This site neither dispatches Causeway Police nor promises their response time.

Check closures before arranging the next leg

Louisiana 511 is DOTD’s official source for crashes, construction, closures and traffic conditions. Use it to discuss a workable route and destination with the independent business. A traffic map does not authorize entering a closure or reversing against traffic.

Separate clearing the incident from the final destination

Ask whoever is handling the incident where the vehicle will be taken and what happens next. If you still need a private onward tow, confirm acceptance, pickup access, the receiving address and a quote with the independent business. McIntosh Ventures LLC provides a referral, not highway incident command or a guaranteed pickup.